The click of death

“Please submit your meter reading”, said the insistent email from Faceless Autobot Utility Corp ( “We save you money by having no staff” ).

I opened the dimly lit meter cupboard to inspect the ticking box and scribbled the reading onto the back of an envelope. Logging on to the Faceless Autobot Utility Corp ‘Customer Service Portal’; [ ie: a poorly designed, cheap looking website ] I entered the reading which was swiftly rejected as being ‘error in submissino’. Suspecting a technical glitch I refreshed the page, logged in again and re-entered the reading. ‘Error in submissino’. I decided on a whim to enter ‘error in submissino’ into Google Translate which actually translated it correctly. Those clever Googlies. Looking closely at the back of the envelope and the last reading on screen from sixth months earlier I realised that they were identical. My brain began to hurt. I returned to the cupboard and double checked the reading then looked again at the screen. Both readings were clearly the same. Instantly I realised that the new, but now familiar, click I had first heard several months earlier probably indicated that the meter was broken.
[ To be continued. ]

One Response to “The click of death”

  1. Gerry Says:

    The same thing happened to an aunt of mine one winter some years ago, the disc type meter just became stuck. So I was a wee bit naughty: plugged in her oil filled radiator and left it on 24/7 for background heat so that the gas fire and central heating wouldn’t have be used so much. I reckoned that it wasn’t my aunt’s problem if they didn’t bill correctly: it was a predictable risk that they should have factored in when they decided to penny pinch by cutting back so drastically on meter readings.

    I was expecting that they’d just fit a new meter and bill only for the units that had actually been recorded, but they insisted on using an estimated reading, even when challenged. My aunt had been in hospital for several weeks so an estimated reading really would have been very unfair, so in the end I was quite glad that I had left the radiator on !

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