It wasn’t long ago when, if I wanted to get some train travel information, I would phone up the local station, ask my question and get a quick straightforward answer. Then came the advent of ‘National Rail Enquiries’. A central call centre with access to a database of all train information. Just about acceptable, except the people you spoke to didn’t know your local area and, strangely, didn’t seem to have access to the vital information that told them your train was being replaced by a clapped out 1980s bus. Today I phoned ‘National Rail Enquiries’ to check the time of a train. Upon dialling I was immediately connected to some classical music. No indication that I had reached the correct number. I decided to hold on in the hope that I had. After 45 seconds I’m connected to a person with a very strong Indian accent. I give details of my enquiry and am given information which sounds as though it’s being read from a script. It’s difficult to follow; the intonation is difficult for my ears. I begin to suspect I’m dealing with an Indian call centre. After hanging up and a bit of searching – sure enough, it appears that UK National Rail Enquiries has been shipped to India. It’s all about money. Somehow, knowing that railways were invented in Britain, it seems very wrong. Rather than take pride in our heritage and give a world beating service everything gets reduced to the cheapest possible basis. How long before the Chinese take on the lucrative call centre trade for even less money?
End of era
News reached me today of the passing of a relative who was the source of some upset in the past. The feelings are still strong. The funeral is soon. There’s a sense of obligation to attend – to ‘do the right thing’ and to be seen to do it. Somehow I would feel hypocritical to go and I would also have to see others whom, in any other circumstances, I’d never want to see. There may be some small personal advantage in going but I can live without it and, in fact, would feel better about myself for not taking advantage of that. I’m writing this, I suppose, as a marker of how I feel right now. Does it matter anyway in the bigger scheme of things?
Which brings me to..
Intrapersonal thinkers:
Spend a lot of time thinking about and trying to understand themselves.
Reflect on their thoughts and moods, and work to improve them.
You understand how your behaviour affects your relationships with others.
Other Intrapersonal thinkers include: Sigmund Freud, Gandhi, Grahame Greene.
Careers which suit Intrapersonal Thinkers include: Psychologist, Teacher, Pilot, Child care worker, Explorer, Drama therapist, Music.
So now I know.
What kind of thinker are you?