Then why not not serve them! Yes, why not replace most of your staff with poorly designed machines that don’t work properly. Reduce the size of your branches so that your victims customers have to queue cheek by jowl to use your crappy machines. Install two badly paid, badly dressed assistants to hover around the victims customers as they battle against the electric emporium, making them feel like they’re incompetent for taking too much time. Why not design your machines so that they reject any deposit which does not consist of mint condition bank notes or perfectly aligned cheques with paying-in slips. When the machine fails for the tenth time to accept the tenner with a minute crease in the left hand corner curtly, send your victim upstairs to another queue so they can pay in the defective money to a human been. When they reach the front of that queue, throw a form at them to be filled in and tell them to step aside whilst they ’serve’ another victim. Make your victims feel about as welcome as a flatulent episode in a tight space suit. On no account actually serve them.
HSBC – First Direct’s weakest link.
A load of old *****
Can you imagine walking into a pharmacy and asking for this? Or placing it on the conveyor belt at the supermarket. Some products should never be made or,. at most, should only spoken about in Circles. Certainly not plastered all over the interweb.
